epicjili Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and epicjili ("epicjili", "we", "us", "our"), governing your access to and use of the epicjili website located at epicjili.club and all associated gaming services, features, and content (collectively, the "Platform").

By registering an account, accessing the Platform, or using any epicjili service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the epicjili Platform and, if applicable, close your account.

2. Eligibility

Access to and use of the epicjili Platform is subject to the following eligibility requirements:

• Age: You must be at least twenty-one (21) years of age to register and play. This requirement is mandated by Philippine law and PAGCOR regulations. epicjili strictly enforces this requirement and will verify age as part of the KYC process.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is not prohibited by law. Players are solely responsible for ensuring that their use of the Platform complies with all applicable local laws.
• Legal Capacity: You must have full legal capacity to enter into binding contracts. If you are subject to a self-exclusion order, cooling-off period, or any regulatory restriction on gambling, you are not eligible to use the Platform.
• No Restriction: You must not be an employee, director, officer, contractor, or agent of epicjili or any affiliated company, nor an immediate family member of any such person.

epicjili reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within a reasonable period will result in account suspension and forfeiture of any pending withdrawals pending verification.

3. Account Registration

3.1 Registration Process

To access the full range of epicjili services, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, email address, and contact details. You warrant that all information provided is truthful and agree to update it promptly if it changes.

3.2 One Account Policy

Each individual may hold only one (1) active account on the epicjili Platform. The creation of multiple accounts — whether using different email addresses, GCash numbers, payment methods, or device identifiers — is strictly prohibited. epicjili employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified:

• All duplicate accounts will be permanently closed;
• Any balances, bonuses, or winnings held in duplicate accounts will be forfeited;
• The primary account may also be suspended pending investigation.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your epicjili login credentials. You must not share your username, password, or two-factor authentication codes with any third party. epicjili will not be liable for any losses arising from unauthorised account access resulting from your failure to secure your credentials. You must notify epicjili immediately upon becoming aware of any unauthorised use of your account.

3.4 Account Verification (KYC)

epicjili is required to verify the identity of all players prior to processing withdrawal requests and as required by Philippine anti-money laundering regulations. Verification may require submission of: a government-issued photo ID (e.g., Philippine passport, SSS ID, driver's licence), proof of address, and proof of payment method ownership. epicjili will process KYC submissions within a reasonable timeframe and may request additional documentation as necessary.

4. Deposits & Withdrawals

4.1 Deposits

epicjili accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods made available on the Platform from time to time. All deposits are processed in Philippine Peso (PHP / ₱). Minimum deposit amounts are specified on the payments page. epicjili does not charge fees for standard deposits, but your payment provider may apply its own charges.

4.2 Withdrawals

Withdrawal requests are subject to identity verification as described in Section 3.4. epicjili processes approved withdrawal requests within the timeframes published on the Platform. epicjili reserves the right to carry out additional security and fraud checks before processing any withdrawal. Withdrawal requests may be declined where:

• KYC verification has not been completed;
• The withdrawal amount includes bonus funds subject to incomplete wagering requirements;
• epicjili has reasonable grounds to suspect fraudulent activity;
• The request conflicts with applicable AML regulations.

4.3 Currency

All account balances, transactions, and gameplay on epicjili are denominated in Philippine Peso (PHP). epicjili does not accept or process foreign currency transactions.

4.4 Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. epicjili may apply a monthly dormancy administration fee to dormant accounts after providing prior written notice to the registered email address. Players may reactivate dormant accounts by logging in and completing any outstanding verification requirements.

5. Bonuses & Promotions

epicjili offers various bonuses, free spins, cashback offers, and promotional incentives to its players. All promotions are subject to the following general conditions, in addition to any specific terms published with each individual promotion:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they may be withdrawn. The wagering requirement applicable to each bonus is stated in the relevant promotion terms.
• Eligible Games: Not all games contribute equally to wagering requirements. Contribution percentages for each game category are published on the promotions page.
• Expiry: Bonuses and associated wagering requirements expire within the period specified in the promotion terms. Expired bonuses are automatically removed from accounts.
• One Bonus at a Time: Players may hold only one active bonus at any time unless otherwise stated.
• Abuse: epicjili reserves the right to void bonuses and withhold associated winnings where it suspects bonus abuse, including but not limited to: using multiple accounts to claim the same promotion, employing betting strategies designed to exploit bonus terms, or providing false information during registration.
• Eligibility: Welcome bonuses are available to new players only. One welcome bonus per player, household, device, and GCash number.

epicjili reserves the right to modify, suspend, or withdraw any promotion at any time, with or without notice, where it determines this is necessary to maintain the integrity of the Platform.

6. Gameplay Rules

All games available on the epicjili Platform are governed by their individual game rules, which are accessible within each game. The following general gameplay rules apply across the Platform:

• All game outcomes are determined by certified random number generators (RNGs) independently audited by recognised testing laboratories;
• Once a bet is confirmed and the game round has commenced, the result is final and binding;
• In the event of a technical malfunction during a game round, the affected round may be declared void and all bets refunded. epicjili's decision in such matters is final;
• Wagers placed using bonus funds are subject to the applicable bonus wagering contribution rates;
• epicjili reserves the right to void any bet placed in error, at incorrect odds, or as a result of a technical or human error on the Platform.

7. Prohibited Conduct

The following conduct is strictly prohibited on the epicjili Platform and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering or attempting to register more than one account;
• Using the Platform if you are under 21 years of age;
• Providing false or misleading information during registration or KYC;
• Using software, bots, scripts, or artificial intelligence tools to gain an unfair advantage;
• Engaging in collusion, chip-dumping, or any other form of cheating;
• Money laundering or using the Platform to facilitate any illegal financial activity;
• Accessing the Platform from a jurisdiction where online gambling is prohibited;
• Harassing, threatening, or abusing other players or epicjili staff;
• Exploiting software bugs, glitches, or errors without reporting them to epicjili support.

epicjili cooperates fully with Philippine law enforcement authorities, PAGCOR, and the Anti-Money Laundering Council (AMLC) in relation to suspected illegal activity on the Platform.

8. Responsible Gaming

epicjili is committed to promoting responsible gaming and minimising the potential harms associated with gambling. All players are encouraged to set personal limits and to treat gaming as entertainment rather than a source of income.

The following responsible gaming tools are available to all epicjili account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit;
• Session Time Limits: Receive alerts when you have been playing for a specified period;
• Cooling-Off Period: Temporarily restrict access to your account for a period of your choosing;
• Self-Exclusion: Permanently close your account and restrict access to the Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

epicjili strictly enforces the minimum age requirement of 21 years for all players. If you believe an underage person has accessed or is attempting to access the Platform using your account or device, please contact our support team immediately.

If gambling is negatively affecting your life or the lives of those around you, epicjili urges you to seek help. Our full responsible gaming resources are available at epicjili Responsible Gaming.

9. Intellectual Property

All content on the epicjili Platform — including but not limited to trademarks, logos, graphics, software, game designs, text, and audio-visual materials — is the exclusive intellectual property of epicjili or its licensors and is protected under Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, publicly display, or create derivative works from any epicjili content without prior written authorisation from epicjili.

10. Limitation of Liability

To the fullest extent permitted by applicable law, epicjili, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to: loss of funds, loss of data, business interruption, or loss of anticipated winnings.

epicjili's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

epicjili does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access the Platform at your own risk.

11. Privacy

epicjili collects, processes, and stores personal data in accordance with its Privacy Policy and the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012. By using the Platform, you acknowledge that you have read and understood the epicjili Privacy Policy and consent to the processing of your personal data as described therein.

12. Amendments to These Terms

epicjili reserves the right to amend, modify, or update these Terms at any time. Where changes are material, epicjili will provide reasonable notice via email to your registered address or via a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the epicjili Platform, you agree to first attempt to resolve the matter informally by contacting our customer support team. If informal resolution is not achieved within thirty (30) days, the matter may be referred to the exclusive jurisdiction of the competent courts of the Philippines.

Players who believe their complaint has not been resolved satisfactorily may also refer the matter to PAGCOR's player complaint resolution process.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact the epicjili customer support team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the epicjili Platform
• Support Hours: 24/7 — including Philippine public holidays

Our support agents are familiar with Philippine banking methods, local payment schedules, and PAGCOR regulatory requirements, and are equipped to assist Filipino players with any account, payment, or gameplay concerns.